Privacy Policy

NuStone Concrete (ABN 70 559 824 193) runs this website, nustoneconcrete.com.au. This page explains what personal information we collect, what we use it for and who we share it with.

What we collect

When you fill in our quote form, call or email us, we keep the details you give us. That's usually your name, phone number, email address, the address of the job and what you'd like done. If you send us photos of your property, we keep those with your enquiry.

How we use it

We use your details to get back to you, come out and measure up, quote the job, do the work and invoice it. We might contact you afterwards about the job, for example when it's due for a reseal. We don't sell your information to anyone.

Website data and cookies

Like most websites, ours records some basic information when you visit, such as your IP address, browser type, the pages you look at and when. We use Google Analytics to see how people use the site so we can improve it, and it uses cookies to do that. You can block or clear cookies in your browser settings and the site will still work.

Spam protection

Our quote form uses Google reCAPTCHA to keep out spam. reCAPTCHA looks at things like your IP address and how you use the page to tell people from bots. It's covered by Google's Privacy Policy and Terms of Service.

Who we share it with

Only when we need to:

• suppliers and contractors working on your job, for example the concrete supplier needs the delivery address
• our accountant and the services we use to run the business, such as email and accounting software
• anyone you've asked us to share it with
• if the law requires it
• if the business is ever sold

Keeping it safe

We take reasonable steps to keep your information secure. No system that sends information over the internet is completely secure, though, so we can't guarantee it.

Seeing or correcting your information

You can ask to see the information we hold about you, have it corrected, or have it deleted once we no longer need it for the job or our records. Email matt@nustoneconcrete.com.au.

Complaints

If you're not happy with how we've handled your information, email matt@nustoneconcrete.com.au and we'll try to sort it out. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The current version is always on this page. Last updated November 2026.